Building Build-A-Bear: A Heroic Leadership Journey

Today I published my Lead Positive Profile with Maxine Clark, retail innovator and founder of Build-A-Bear  on my Psychology Today blog. In the profile, Maxine details her Heroic Leadership Journey*—from answering The Call to step down as President of Payless ShoeSource to facing the Supreme Ordeal that was the Great Recession. Here are some of the most inspirational quotes...

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Whose Story Are You Telling? Lead Positive Tips from Robbie Vorhaus

November 13, 2014 - Leader Profiles

I interviewed Robbie Vorhaus, renowned crisis expert and communications strategist and author of One Less. One More. Follow Your Heart. Be Happy. Change Slowly, to find out. According to Robbie, your story is not what happens to you, it’s what you do with what happens to you. Defining your own circumstances and following your heart...

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Going From Setback to Bounce Back

Failing fast. Sounds good in theory but in practice it can feel very wrong—and be very painful. For most of our lives we’ve been told that failure is not an option. So despite the obvious benefits of experimentation, bouncing back from failure—much less bouncing back “fast”—remains a lofty ideal. And the challenges of failing fast...

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