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Building Build-A-Bear:A Heroic Leadership Journey

Today I published my Lead Positive Profile with Maxine Clark, retail innovator and founder of Build-A-Bear  on my Psychology Today blog. In the profile, Maxine details her Heroic Leadership Journey*—from answering The Call to step down as President of Payless ShoeSource to facing the Supreme Ordeal that was the Great Recession.

Here are some of the most inspirational quotes from her interview. For the full read, please go here.

On battling resistance

“When people told me no or it was a stupid idea or this will never work it just gave me more fuel to do it because I’m that kind of person.”

On building the right team

“My strength is that I know what I don’t know and I’m not afraid to ask people for help or get it from the experts.

On her darkest moments

“There are some things you wish you never had to go through but I think you have to in order to know you can get through it and that you can make really good choices.”

You can follow Maxine on Twitter @ChiefExecBear. For a primer on the phases of the Heroic Leadership Journey, read this.

Dr. Kathy Cramer

Kathryn D. Cramer, PH.D.
Founder and Managing Partner, The Cramer Institute